Did you know that 9 out of 10 issues businesses face while implementing changes are PEOPLE related? Think about that! 90% of your problems come from your own people… or yourself! Jay recently re-emphasized to our team that what we do here is change the way people think about their practice.

You may think your staff is the problem, but sometimes they just need training. You may think you need some expensive equipment, but really that puts you in debt and siphons your cash flow. You may think you don’t need New Patients (yes, some people tell us this!), but really they are the lifeblood that keeps your practice growing! You may think you can’t have a big impact on your community, but you can change lives every single day. So in everything we do here, on every level, we are working to change the way you think about yourself, your abilities, your opportunities, your team, your practice, your goals, your marketing, your family, your impact on your community, etc.


So with all the changes you want to make in order to build your dream practice, you have to be prepared for the bumps in the road that are coming… the people in your life! Not because they don’t want you to grow, but just because they may not understand the opportunity, the big picture, where the practice is going… they don’t see the vision!

How can you avoid those pesky bumps in the road? Share your vision with everyone in your life! Not only will it keep you focused on what you want to achieve, but it will allow others to hold YOU accountable for the changes you want to make. Imagine how much harder we’d work to lose weight if we knew every single person in our life was going to make us step on a scale when we saw them next!


So if you want to double your New Patients… do it! And start by telling your team that you will double your New Patients this quarter. Remember that your goals should be S.M.A.R.T. (specific, measurable, assignable, realistic, and time-related). So when you are committing yourself to a goal, you should say:

“I will get ____ New Patients by June 30th.”

There’s no room for “I’ll try” or “someday.” Commit to doing it, set a number for a goal, and create a deadline. Tell your team, your spouse, your kids, your friends, your colleagues, your neighbors… it might feel unnatural at first. But every single one of those people will help you hit that goal, and they’ll celebrate with you when you do! We would love to help you reach your goals and hold you accountable, so call us today at 866-917-2808 or comment below to share your goals with the rest of the Scheduling Institute family!