Category: Human Capital

I believe in the power of incentives. I incentivize my team at the Scheduling Institute, and we...

If you bought a fancy new piece of equipment for your practice, how would you describe it to your...

When you’re a kid, you think that being a leader is all about being first. You want to be in...

Every year, I swear off talk radio. I vow not to allow myself to get sucked into the latest...

To run an efficient practice new patients will love, you have to focus on answering the phones...

My wife always tells me, and I’m sure you’ve heard it before, to “be the change...

My team and I recently embarked on a health challenge at the Scheduling Institute. We’ve...

You see this mantra everywhere — in advertising campaigns, greeting cards, tattoos, and...

I love football. I love the rivalries. I love the athleticism. I love the energy and spirit of the...

Years ago, one of my mentors told me that “the only real problems you have are the ones that...

Samuel Clemens (you might better know him as Mark Twain) said, “The two most important days...

I read an interesting commentary the other day about the American League pennant winners, the...