Welcome to the Scheduling Institute Blog! Let us quickly introduce ourselves:
For more than 16 years, the Scheduling Institute has been teaching doctors and their staff worldwide the unique process for new patient generation and practice expansion that is truly amazing. Our training and expertise has impacted thousands of doctors and their staff members and leads them to extraordinary growth, higher income, and exceptional quality of life. Simply put, we are in the business of helping people, and that is why we love what we do!
Have you ever tried to figure out why people do the things they do? Perhaps you’ve wondered why your next-door neighbor seems to always be in a bad mood. Or maybe you’ve questioned why you chose to work through your lunch again. At the Scheduling Institute, we don’t have to wonder because we all share the same Core Values.
Our company operates on seven Core Values that speak directly to our goals and expectations; so we always know what motivates us. Your neighbor, for example, may not have “positivity” as one of their Core Values. For us at the Scheduling Institute, Core Values are qualities and actions that everyone has to have and do if they want to work here. We use them as guidelines on how to hire, fire, pay and reward our employees.
One of the most impactful Core Values for our members is our promise to always over-deliver. At the Scheduling Institute we have a philosophy that if you pay us a dollar we need to give you more in service value than you paid us. Because our success depends on making our member’s businesses successful, you can always count on us to provide a larger return to our members than the investment they made.
By the way, the best way we’ve found to over-deliver is by putting the right people on our team. Align yourselves with people who have the capacity to over-deliver and go the extra mile, that have an ingrained work ethic, and have the ability to create value. It’s important to find those people. There are many people that feel they deserve the reward before the effort but really it should always be effort before reward. Are you hiring people that are wired to over-deliver?
You should always be looking to find the best possible match for your team and you need to understand that there are more people out there who don’t fit these criteria than do. So don’t let the “don’ts” in!