The Schedule – Monster in the Room!

One of the biggest challenges in most dental offices is the all mighty schedule! So, how seriously does each team member take the schedule and who is responsible for it in your office? The standard answer and the perception in most offices is that the team members at the front desk are responsible for it, meaning they are the ones responsible to fill it, manage it, and are often blamed when it falls apart.You may be surprised to learn that actually every single team member is responsible for the schedule and make an impact on how full or empty...

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