Month: March 2017

The 7 Most Expensive Words in Your Practice

As a private-practice owner, you are ultimately responsible for the profitability, or perhaps sustainability, of your business. Because I’ve worked with tens of thousands of dentists over the past three decades, I know that unless you have an MBA next to your DDS or DMD, you likely entered the profession without some critical practice management skills. I also know that if you’ve experienced success in your practice in the past, you may be lured into thinking “I’ve got this!” and do nothing but question accounting when things start to go downhill. Instead of pouring over the books, I want...

Read More

Happy National Dentist Day!

Just a quick post to wish our dental clients a Happy National Dentist Day! You are dedicated to your teams, patients, families, and communities… but today is dedicated TO YOU! Thank you for all that you do to care for the health and happiness of others.   — Your friends at the Scheduling...

Read More

20 Patient-Centric Ideas for Your Dental Practice

In a recent column, I discussed the importance of dentists thinking like retailers and patients being consumer-minded. Today I want to expand on that with ways a retail-minded dentist can hit the customer service ball out of the park for their patients. The practice of the future is patient-centric. If you aren’t constantly seeking new ways to create an unforgettable experience for your patients, your patients will find a practice that does. That being said, it’s easy to think you have a highly patient-centric practice when you really don’t. So, consider this, patient-centric practices put the patient first always...

Read More

World Mission Partners Update: Dr. Michael J. Landry

Dr. Michael J. Landry and his team from Consultants in Dental Aesthetics- are providing world-class care to orphans and people in need in the Dominican Republic this week. They’ve partnered with #WorldMissionPartners and Costa Rica Dental Missions several times, and continue to focus on serving others and charitable giving. Thank you all for your service, yet again! You are in our...

Read More