Month: April 2015

Understanding the Power of Incentives, Part 2

In the last post, we were discussing the “why” behind implementing staff incentives! We’ve already covered a lot of great reasons, so let’s dive right back in…   4)   This system helps you to understand the value that each team member brings to your practice. All too often, making payroll becomes a thoughtless checkmark on your monthly to-do list. Instead, make the payment process intentional! Staff incentives allow you to understand the precise value that each team member brings to your office. If you are writing checks based on individual’s results, you’ll be much more likely to notice which team...

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Understanding the Power of Incentives, Part 1

After working closely with dentists for over fifteen years, I’ve come to realize one thing… The “why” matters a whole lot more than the “how”. Dentists are incredibly practical, diligent, intelligent and hardworking people. But the truth is, you are just so busy all the time that you don’t always take things seriously until it starts to suffer from neglect. Truthfully, this isn’t unique to dentistry! This is common in most human beings… But it is an unsustainable habit that will beyond a shadow of a doubt destroy your practice. So, rather than just explaining how to implement a...

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The Top 8 Causes of Demotivation in Your Office

If you had to rate your employees on a 1-10 scale of engagement, 1 being completely unengaged and 10 being on fire…. Where would they land? Are there some numbers in there that you’d love to change, but you don’t know how? Well, there’s good news and there’s bad news. The bad news is… You are most likely causing at least ONE (if not two, three, or four) of the things on this list. The good news? That means you can change what YOU’RE doing to see a) increased engagement, and b) increased results from your team members! Sounds...

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Are You Controlling Your Image?

We can all agree that “judging a book by its cover” sounds more than a little superficial. But let’s be honest with ourselves… Isn’t image 99.9% of a good first impression? When we meet someone, like it or not, we judge them based on a list of expectations. Did they put effort into how they are dressed? Are they well groomed? Do they seem energetic? Do they appear well rested?   The list goes on and on! So… It’s time to fess up! How intentional are YOU about controlling your image? Are you controlling what everyone thinks about you...

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