Month: January 2014

Will Setting Goals for Your Practice Make You a Better Leader?

Every business needs to have CLEAR, MEASUREABLE GOALS for the year. Without targets, you have nothing to aim at. You have nothing to rally your Human Capital around. Nor can you celebrate success when you hit the target… because there wasn’t one! Set goals that are not only clear for you, but also for your team. If you’re not good at goal-setting, or want help learning to “think big,” use one of our programs or call on our staff for guidance. Goals set the stage for the entire year, so it’s critical to do this step well. Here’s a great example of how to...

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If You Have to Ask… You Don’t Have One!

Even though great leadership and coaching can fill the talent gap somewhat, your goal should of course be to HIRE the very best players you possibly can. To do that, you MUST have a really good hiring system in place. And if you have to ask “What’s a hiring system?” you obviously don’t have one! We see that our least engaged clients have little or no hiring process whatsoever in place. They lose out on getting good talent, and constantly upgrading the caliber of their team. Consequently they have all sorts of staff problems — not to mention “business results problems” — that are...

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U Monthly Superstar: January

Over the course of the past few months, we’ve been searching for U Monthly Superstars to feature in our monthly magazine, The Practice. The response from engaged and enthusiastic U staff members has been overwhelming, and we’re appreciative to every single one of you who has participated. For those of you who don’t know, every month we will be featuring a new U Monthly Superstar in both our magazine and here on the blog. A U Monthly Superstar is someone who has successfully implemented our teachings here at The U, and has seen a substantial increase in their personal statistics....

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Become Passionate About Dental Marketing Strategies

Ah, my favorite subject — Marketing! Developing a passion for  dental marketing strategies can make or break your practice growth goals for this year. My last blog post in this series talked about “finding your genius” — that area where your excellence and your passion collide. People in business for ourselves get confronted with this challenge more often than others — is my genius the marketing of my services,… or is it the delivering of services? As a Practitioner, you were likely drawn to the field either because of the service nature of it, or because you were intrigued with the science of it. But then, many of you realize...

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Got Dental Staff Problems?

Think back over your business history to what has been your greatest challenge. Based on the interviews we do with the more than 100 New Members that come on board each month, we find that a “staff problem” is the fundamental issue they virtually all deal with. The common symptoms are that the doctor can’t get things implemented because the staff doesn’t get on board. Their people resist change, or simply don’t comply. Staff have less-than-cooperative attitudes… say they don’t have time to do what they’re asked… or complain about being overworked and underpaid. Employees suddenly quit without giving notice. The...

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